QMS Software opens a Malaysian office serving the Asia-Pacific market. QMS Software Ltd., developer of market-leading customer care solutions, announced today the establishment of a new office in Kuala Lumpur, Malaysia. The Malaysian branch office will be responsible for sales, support, implementation and development support of Ulysses QMS’s flagship product in the Asia-Pacific region.
QMS Software Ltd will be exhibiting at the UK's popular service management event -
SERVICE MANAGEMENT EXPO 2008 at the NEC, Birmingham, 16-17 September.
QMS Software Ltd. is pleased to announce the appointment of David Laird as non-executive chairman of the board. David, an MBA graduate brings a wealth of experience in successfully managing the growth of companies in the IT sector.
Datapac has installed a customer relationship management system from QMS Software to deliver the tools to enable their service centric organisation to effectively manage their customer relationships. We wanted a dedicated state-of-the-art, modern, flexible, scalable solution”, explains Edel Creely, General Manager, Datapac Systems Division, Dublin.
Central control - 135 locations linked by single system for IT support at Ryanair. When Ryanair needed a robust yet flexible Service Management Solution, Numara FootPrints was the only product in the market to match its requirements. Ryanair was established in 1985 by the Ryan family with a share
Cable and wireless have a small number of customers, but each customer is very large and as would be expected, such customers are very demanding in terms of performance and responsiveness. It is key for the operation to keep track of all the actions that are connected to each client and to ideally know and begin to take action to deal with problems, even before the client is aware of the problem.
"Numara FootPrints 8 Delivers an Advanced and Adaptable ‘Service Management Platform’ with ITIL Compatibility and Enhanced Usability"
Dublin, Ireland, 15th. February 2008: Numara Software, Inc., a leader in service desk management solutions, today announced the release of Numara FootPrints 8, the next generation of its award-winning web-based service desk management solution. Featuring streamlined ITIL enablement tools and powerful workflow automation, along with bold usability features and advanced customisation options, this release is unprecedented in its ease of implementation and configuration, making Numara FootPrints 8 the most comprehensive and flexible solution of its kind.
Central control - 135 locations linked by single system for IT support at Ryanair. When Ryanair needed a robust yet flexible Service Management Solution, Numara FootPrints was the only product in the market to match its requirements. Ryanair was established in 1985 by the Ryan family with a share