Ulysses Facilities Management

Improved cost control and service delivery

Ulysses Facilities Management integrates processes, people, places and technology to provide an overview of all your facility related information on a single screen. Ulysses monitors SLAs and third party service contractors.

Ulysses Facilities Management also helps your staff evaluate the most suitable supplier based on region, contract, performance to date and cost.

Staff can remotely access and update information securely from any location or device:

Broad view of operations

Ensuring that your facilities run smoothly requires a broad view into your operations including diaries, maintenance, projects, moves, compliance and health and safety. With Ulysses Facilities Management, you have access to data and reporting quickly and easily. This allows you to measure performance against established benchmarks in order to gauge the effectiveness of your operations.

Plan Maintenance

Ulysses Facilities Management enables staff to plan maintenance, and gain insight into your project performance including cost and schedule. You can also track your teams’ performances versus established Service Level Agreements (SLA’s).

Benefits

Product Features

Knowledge Base

Knowledge Base

Ulysses Facilities Management Knowledge Base increases the number of items resolved immediately. It also reduces unnecessary repeat calls with the aid of a comprehensive view of the contractor, SLAs and equipment..

Reports

Reports

Online graphical analysis and live dashboards provide a real-time overview of critical information. Ulysses also enables you to run a number of visual reports using data across the entire facilities portfolio. Additionally, users can build their own reports.

Universal Search

Universal Search

Dashboards are effective business intelligence tools displaying critical information in one place and providing a consolidated view of your organisation’s KPI’s. A configurable dashboard enables management to see the deployment of contract personnel in real time. Ulysses Facilities Management makes it easy for your call centre professionals to schedule tasks while ensuring cost-effective use of resources.

Dashboards

Dashboards

Dashboards are effective business intelligence tools displaying critical information in one place and providing a consolidated view of your organisation’s KPI’s. A configurable dashboard enables management to see the deployment of contract personnel in real time. Ulysses Facilities Management makes it easy for your call centre professionals to schedule tasks while ensuring cost-effective use of resources..

Universal Search

Other features

Purchase order and invoice processing
Contract management
Facility calendar

Ulysses manages service contracts, enabling identification of profitable and non-profitable contracts. It supports a wide range of service agreements based on time, event, unit or copy/print plans. Inventory of equipment under contract and full history is maintained.